Privacy Policy

Your privacy is important to us. This privacy policy explains how Glamnu (Tempo Media B.V.) collects, uses, and protects your information.

Who We Are

Tempo Media B.V. (trading as Glamnu)
KvK: 92772447
VAT: NL004975720B98
Bertha von Suttnerstraat 1, 2286 AE Rijswijk, NL
Email: klantenservice@glamnu.nl

What Personal Data Do We Collect?

We may collect the following data when you visit or use our website:

  • Full name

  • Email address

  • Phone number (if provided)

  • Shipping address (for product delivery)

  • Payment information (securely processed via payment providers)

  • IP address

  • Browser and device information

  • Communications you send to us (e.g., through contact forms or email)

Why Do We Collect Your Data?

We collect and process your data for the following purposes:

  • To process and deliver your orders

  • To provide customer service and support

  • To process payments securely

  • To send updates, promotions, or newsletters (only with your explicit consent)

  • To improve our website and services

  • To comply with legal obligations

What Legal Bases Do We Use to Process Your Data?

We process your data based on the following legal grounds:

  • Your consent

  • Performance of a contract (e.g., fulfilling your order)

  • Legal obligations

  • Legitimate interest (e.g., improving our services)

Do We Share Your Data?

We only share your data with third parties when necessary for our services, such as:

  • Payment providers

  • Shipping and delivery partners

  • Analytics tools like Google Analytics (with anonymized IP addresses)

We ensure these parties adequately protect your data and only use it for the agreed-upon purposes.

Cookies

Our website uses cookies to enhance your experience:

  • Functional cookies – necessary for website operation

  • Analytical cookies – help us understand visitor behavior and improve the site

  • Marketing cookies – only used with your explicit consent

You will be informed about our cookie use upon your first visit and can set your preferences.

Security

We take appropriate technical and organizational measures to protect your data from loss, misuse, or unauthorized access.

Your Rights

You have the following rights regarding your data:

  • Right of access

  • Right to rectification

  • Right to erasure (“right to be forgotten”)

  • Right to restriction of processing

  • Right to data portability

  • Right to withdraw consent

  • Right to object to processing

You can exercise these rights by contacting us at: klantenservice@glamnu.nl

Complaints

If you have any complaints about how we handle your data, please contact us first. You also have the right to file a complaint with the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The most recent version is always available on our website. We recommend checking this page regularly.

WebwinkelKeur

We collect reviews through the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you must provide your name and email address. WebwinkelKeur shares this information with us so we can link the review to your order. WebwinkelKeur also publishes your name on their website. In some cases, they may contact you for clarification about your review.

If we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They use this information solely to send you a review invitation. WebwinkelKeur has implemented appropriate technical and organizational measures to protect your data. They may use third parties to provide their services, for which we have permitted them. All aforementioned data protection measures also apply to these third parties.

We believe that reviews should reflect our products and services as accurately as possible. Our reviews are therefore managed fairly by WebwinkelKeur.

WebwinkelKeur has taken steps to ensure the authenticity of reviews. You can read more about these measures on their site.

Our customers are not rewarded for writing reviews. No discounts or gifts are given in exchange.